You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad 12.9 2017 backlight bleed

Hi everybody, I have a 12.9 iPad , October ‘17 model and recently 5-6 backlight bleeds appeared on the left side of the screen .From what I read in many forums the same problem is rather common issue for this model . Of course the warranty has expired and the cost is significantly high to replace the screen. I wonder if Apple is willing to initiate a replacement program since this is clearly a manufacturing defect .


Posted on Oct 26, 2019 7:18 AM

Reply
2 replies

Nov 21, 2019 11:51 AM in response to Pancon13

Exact same problem. The first time I brought it in they replaced it. And now it’s happening to the replacement iPad (pro 12.9). It’s super disappointing because I’m using this tool to develop a business, and if it happens to the 3rd iPad they give me (assuming they give me another replacement), my Apple Care will have likely run out and I’ll be stuck with a faulty screen for a $1300 device!

ipad 12.9 2017 backlight bleed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.