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Dontonio Author

Level 1

4 points

Reset security questions

I can’t reset my security questions the answers to which I forgot long ago, because in order to do so, I need to answer the security questions

alternatively the menu tells me, that it doesn’t have enough info to reset my security questions

what can I do now?

thanks in advance

iPhone 6, iOS 11

Posted on Oct 26, 2019 10:16 AM

Top-ranking reply

Niel

Level 10

732,125 points

Posted on Oct 26, 2019 10:19 AM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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