Hello i have been recharged for something I didn’t subscribe and authorized it happened few months ago and you did refund and now again please refund my amount

Hello i have been recharged for something I didn’t subscribe and authorized it happened few months ago and you did refund and now again please refund my amount

iPhone 6 Plus, iOS 12

Posted on Oct 26, 2019 10:15 AM

Reply
1 reply

Oct 26, 2019 10:21 AM in response to Tigani79

Click on the link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 - Does not mention purchases or subscriptions made by another family member as part of Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.


Request a refund for an App Store or iTunes Store purchase --> https://support.apple.com/HT204084


Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund --> http://reportaproblem.apple.com


"The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382]. You need to first cancel renewal on a subscription:

View, change, or cancel your subscriptions --> https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or you want to try to request a refund for a subscription, contact:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


or


Worldwide iTunes support --> https://support.apple.com/country-selector/itunes


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Hello i have been recharged for something I didn’t subscribe and authorized it happened few months ago and you did refund and now again please refund my amount

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