Apple Event: May 7th at 7 am PT
i have cancellled the subscription the same day i installed the app
(free 3 days) and uninstalled. the cancelation did not work. I have just
payed, cancelled again and the app was not cancelled. what should I do?
thanks
This is the only method to cancel a subscription.
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
ASC - Late 2012 Mac mini, macOS 10.15; Watch, series 5 GPS/cellular, watchOS 6.0.1; iPad Air 2, ipadOS 13.1.3; iPhone 8+, iOS 13.1.3; TV 4th Gen, tvOS 12.4.1; HomePods, audioOS 12.4 and Airport Express w/ Airplay 2
This is the only method to cancel a subscription.
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
ASC - Late 2012 Mac mini, macOS 10.15; Watch, series 5 GPS/cellular, watchOS 6.0.1; iPad Air 2, ipadOS 13.1.3; iPhone 8+, iOS 13.1.3; TV 4th Gen, tvOS 12.4.1; HomePods, audioOS 12.4 and Airport Express w/ Airplay 2
It does not work. I click on cancel and the next time I load the "managing subscriptions" section , I get all the options for renewing with cost and no more option for cancelling. I said 'ok I pay and I cancel" and it happens again the same thing. It is impossible to get out of the suscription.
Does anyone know if I can contact some place with an issue like this one? thank you very much
I just reinstalled the app, found an email and tried to write. If it works I will write here. thanks
The subscription was cancelled! You don't have to renew!
A canceled subscription will remain in the account details for some time hoping that you will renew.
thank you very much..
I will wait and see then
cancellation of an app and contact for suscriptions
