Cannot Load EFI/Drivers/TestSupport.efi
How do I fix this error on an iMac Model A1419
How do I fix this error on an iMac Model A1419
You may have a failing hard drive. To check the health of the hard drive create a bootable Knoppix Linux USB drive using Etcher (Mac/Windows/Linux). Option Boot the Knoppix drive and select the orange icon labeled "EFI". Once at the Knoppix desktop click on the "Start" menu on the lower left of the Taskbar and navigate to "System Tools --> GSmartControl". Within the GSmartControl app double-click on the drive icon which will show the health information & attributes for the drive. Post the GSmartControl report here using the "Additional Text" icon which looks like a piece of paper. Post the report even if the drive is listed as healthy as the report may contain clues. If your iMac contains a Fusion Drive, then post the report for both the SSD & the hard drive.
What version of macOS is on this iMac?
Hello again LadyJ59 🙄
Is THIS your computer type? https://everymac.com/systems/apple/imac/specs/imac-core-i7-3.4-27-inch-aluminum-late-2012-specs.html
Have you tried to start in Recovery Mode and re-install your operating system?
Thank you, LadyJ59
Have you tried to start in Recovery Mode and re-install your operating system?
https://support.apple.com/en-gb/HT201314
Please click on the link to determine what you should do (in my opinion!)
Good luck!
D.
This is as far as I can get. I’ve done a reboot hold option key, it shows me the Mac & recovery drive & network log on. I’ve got on the Internet & it always just comes back to this screen.
I cannot boot up. It starts to load (white screen with apple logo, & load bar) gets 1/2 way then freezes. Running Mojave on it.
It is a 27" iMac model A1419 ( circa 2012)
Error message: Cannot Load "EFI/DRIVERS/TESTSUPPORT.EFI
You cannot fix it. Apple has broken Diagnostic mode on some systems with the newer firmware updates on the older systems.
What problem are you having that you need to run the Apple Diagnostics?
Have you tried to start in Recovery Mode and re-install your operating system?
Serial Number: C0***29N
I tried safe mode as well. Nothing😕
this is so frustrating.
[Personal Information Edited by Moderator]
Mojave
Yes that is my computer type
Cannot Load EFI/Drivers/TestSupport.efi