Airpods won't connect

whenever I try to use my airpods, it won't connect. My phone says connected, but when I try to listen to music, it disconnects. And when I put the airpods in, there's no "starting" sound. wtf am I supposed to do. I tried reconnecting my airpods to my phone several times, but it doesn't work. I'm starting to lose my mind because this is sooo annoying

iPhone 7 Plus

Posted on Oct 27, 2019 2:21 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2019 2:47 PM

Hello,


1) start with a full reset: Reset your AirPods


2) Try this:

a) Open the Control Center

b) 3D press (or long press) on the music controls

c) Select the output option (little up-arrow with circles)

d) Select AirPods


3) Also see: If the sound from your wireless headphones cuts out or is distorted


Good luck.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods won't connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.