Text Messages repeating themselves
Hi, my daughter has a new iPhone 8 and everytime she sends a text, it is repeating itself three times, what can we do to stop this please
iPhone 8
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User profile for user:
chuck_3rd
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Community Specialist
Hi there, Adeleh!
Thanks for stopping by the Apple Support Communities. I understand from your post that your daughter has a new iPhone 8, but when she sends messages they send out in triplicate. I'm happy to help!
There could be several reasons this is occurring. To get started troubleshooting, I'd recommend going through the following steps on her iPhone. Test between each step, stopping when it's resolved:
- Force close the Messages app: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support and restart the phone: Restart your iPhone - Apple Support.
- Check for, and install, any available carrier settings updates: Update your carrier settings on your iPhone or iPad - Apple Support.
- Check for, and install, any available iOS updates: Update your iPhone, iPad, or iPod touch - Apple Support.
- If the issue occurs with only a single thread, have your daughter delete the thread and start a new one.
Should she still be sending multiple messages, don't hesitate to respond back. If you do, please provide some additional information, including if this happens with all sent messages, or only some (and if it's intermittent to any contact, or to all contacts). In addition, does it happen with just SMS text messages (which display as a green bubble), with only iMessages (a blue bubble) or both?
Have a lovely day and enjoy your weekend!