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Cant remember Apple ID log in and now locked out of iPad

So I have a iPad mini and we gave it to my little boy. Some how he has managed to lock us out and it was asking for my Apple ID. I tried signing into an old account but managed to lock my self out of that. How can I unlock my iPad?



iPad mini Wi-Fi

Posted on Oct 27, 2019 10:50 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2019 12:45 PM

See if you can recover the ID/password.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

3 replies

Oct 27, 2019 11:16 AM in response to Smarne

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.

Cant remember Apple ID log in and now locked out of iPad

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