photos files

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photos files

When I click on any picture in photos, i get "The volume for “xxxx.JPG” cannot be found. Connect the disk or mount the server volume needed, then try again."

I have read that the files need to remain is the same exact location when they were first imported and it's possible I imported directly from my camera. The JPG files are on my hard drive and I tried deleting and reimporting from the hard drive and I still get the error. I did not have this problem with earlier imports. Is there a solution? Thanks.

tom

MacBook Pro 13", macOS 10.14

Posted on Oct 27, 2019 2:06 PM

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Answer 1

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Old Toad

Level 10

210,527 points

Oct 27, 2019 3:00 PM in response to Pl koi

It sounds like those photos are referenced rather than managed.

To see all of the referenced photos in your library create a smart album with this criteria:

This is one of the problems with a referenced library: Disadvantages of a Referenced Library in Photos for Mac.

To minimize the problem I'd select all of the photos in the smart album and use the File ➙ Consolidate menu option to copy all photos into the library.

The smart album will then show only those photos that are missing their source file.

Any photo you imported directly from your camera will be lost (the original full sized master, that is) if the camera has reformatted its memory card. If not, the close the library, connect your camera, open the library select all of the photos in the above smart album and consolidate. If the photos on the camera can be relinked they will be copied into the library.

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Answer 2

Pl koi Author

Level 1

8 points

Oct 27, 2019 4:28 PM in response to Old Toad

After looking at more photos, I'm founding that the only time I don't get the error is if the photo is in the library even if the referenced connection is on my hard drive and did not change. In the past I did not get this error with locally stored pictures.

I had been using referenced files to save space but maybe that's not really a practical option based on the info you provided.

tom

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Answer 3

Pl koi Author

Level 1

8 points

Oct 28, 2019 4:41 PM in response to Old Toad

Thanks for the help, but the problem somehow cured itself. I really don't understand how or why, but I no longer get the error message. I did have to restart safari, which I would think is totally unrelated and did not reboot the machine.

tom

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