Settings no longer allowing apps access to Camera or Camera Roll

How do I fix this? I’ve had my phone for almost two years and now it’s stopped allowing apps like SnapChat and Instagram access to my camera and Camera roll, I’ve looked in settings and enabling them isn’t even an option. I’ve deleted the apps and reinstalled but nothing seems to be working. I’ve been having Storage issues lately but my phone says I have plenty of storage. How do I make this work again?

iPhone 7, iOS 13

Posted on Oct 27, 2019 2:27 PM

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Question marked as Top-ranking reply

Posted on Nov 1, 2019 5:16 PM


Hello tess216,


Thanks for asking the Apple Support Communities for help with not being able to access the camera in Settings.


1. Please start by checking Settings > Privacy > Camera.


2. Also check if your device has some sort of restriction or parental control enabled that does not allow changes to the camera: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


3. Lastly, check if there are any profiles that do not allow changes to your device. This occurs on managed devices: How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Nov 1, 2019 5:16 PM in response to tess216


Hello tess216,


Thanks for asking the Apple Support Communities for help with not being able to access the camera in Settings.


1. Please start by checking Settings > Privacy > Camera.


2. Also check if your device has some sort of restriction or parental control enabled that does not allow changes to the camera: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


3. Lastly, check if there are any profiles that do not allow changes to your device. This occurs on managed devices: How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


Thanks and have a wonderful day.

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Settings no longer allowing apps access to Camera or Camera Roll

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