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Good day. I managed to block the iPhone 6 and I need to unlock it somehow. It doesn't work through iTunes and I don't know how to find out the Apple ID because the phone is blocked. Could you please help me?
iPhone 6, iOS 12
If you mean it's on the activation lock screen have you tried : If you forgot your Apple ID - Apple Support ?
Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
If you mean it's on the activation lock screen have you tried : If you forgot your Apple ID - Apple Support ?
Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it
Blocked iPhone6 + Apple ID
