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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi,
After updating from 13.1.3 to 13.2, the phone constantly loses the network in LTE mode, in 3G mode there are no problems. Rebooting, flight mode, resetting network settings, and also removing and inserting a SIM card does not help.
iPhone 11 Pro Max MWEW2ZA/A
Cell operator: Kyivstar, Ukraine
iOS 13.2.2 fixed this problem!
I've made a video of issue, it affecting also eSIM attached provider, because iPhone has only 1 modem.
Affected Kyivstar coverage zones make boot-loop of iPhone modem, that going reboot continuously, while you not leave B7 zone or not switch to 3G only.
I have absolutely same problem. Please fix it
I have the same problem too on iPhoneX
country Bulgaria
Cell A1
Same here on IPhone 11 Pro
Same it Latvia @LMT operator.
Same issue, also detailed here https://discussions.apple.com/thread/250805740
I have this problem too:
iPhone 11, Ukraine, Kyivstar
Me too: iPhone 11, Ukraine, Kyivstar
iPhone PRO Max 256Gb, same problem with LV LMT.
Same problem with LTE, although flight mode and rebooting help temporarily.
iPhone X NQAC2AE/A
I made topic also on Kyivstar official community
Network problem after upgrade to 13.2
