Level 1

20 points

Network problem after upgrade to 13.2

Hi,

After updating from 13.1.3 to 13.2, the phone constantly loses the network in LTE mode, in 3G mode there are no problems. Rebooting, flight mode, resetting network settings, and also removing and inserting a SIM card does not help.

iPhone 11 Pro Max MWEW2ZA/A

Cell operator: Kyivstar, Ukraine

Posted on Oct 28, 2019 1:24 PM

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13 replies

Level 1

20 points

Nov 7, 2019 1:11 PM in response to RashDV

iOS 13.2.2 fixed this problem!

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Nov 4, 2019 3:26 AM in response to RashDV

I've made a video of issue, it affecting also eSIM attached provider, because iPhone has only 1 modem.

Affected Kyivstar coverage zones make boot-loop of iPhone modem, that going reboot continuously, while you not leave B7 zone or not switch to 3G only.

https://youtu.be/kARw-qwbLcw

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Level 1

17 points

Oct 28, 2019 3:34 PM in response to RashDV

I have absolutely same problem. Please fix it

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Oct 30, 2019 8:08 AM in response to RashDV

I have the same problem too on iPhoneX

country Bulgaria

Cell A1

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Level 1

15 points

Oct 30, 2019 9:23 AM in response to dimitar132

Same here on IPhone 11 Pro

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Oct 30, 2019 11:57 AM in response to RashDV

Same it Latvia @LMT operator.

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Oct 31, 2019 5:28 AM in response to RashDV

Same issue, also detailed here https://discussions.apple.com/thread/250805740

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Oct 31, 2019 9:56 AM in response to RashDV

I have this problem too:

iPhone 11, Ukraine, Kyivstar

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Level 1

10 points

Oct 31, 2019 10:45 AM in response to RashDV

Me too: iPhone 11, Ukraine, Kyivstar

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Oct 31, 2019 11:40 PM in response to RashDV

iPhone PRO Max 256Gb, same problem with LV LMT.

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Nov 1, 2019 3:36 AM in response to RashDV

Same problem with LTE, although flight mode and rebooting help temporarily.

iPhone X NQAC2AE/A

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Level 1

4 points

Nov 2, 2019 3:09 PM in response to RashDV

Same issue here.

iOS 13.2, iPhone 11 Pro MWCL2LL/A, Ukraine, Kyivstar.

https://youtu.be/FdMknUYOk14

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Nov 4, 2019 12:02 AM in response to yaonya

I made topic also on Kyivstar official community

https://community.kyivstar.ua/mobilniy-internet-19/lte-na-ios-13-2-i-iphone-11-11-pro-11-pro-max-29918

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Network problem after upgrade to 13.2

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