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Level 1

4 points

My iPad is disabled. How do I connect it to iTunes?

My iPad is disabled. It prompts me to sign in to iTunes. I’m on iTunes, now what?

iPhone 7, iOS 12

Posted on Oct 28, 2019 7:17 PM

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Level 10

120,758 points

Posted on Oct 28, 2019 7:21 PM

Follow the instructions here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note: make sure you have the latest computer iTunes version before you start.

12.8.2.3 (with latest patch) for Mac

12.9.x for Windows

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Top-ranking reply

Level 10

120,758 points

Oct 28, 2019 7:21 PM in response to MrsHCT

Follow the instructions here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note: make sure you have the latest computer iTunes version before you start.

12.8.2.3 (with latest patch) for Mac

12.9.x for Windows

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My iPad is disabled. How do I connect it to iTunes?

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