iOS 13.2 iPhone 6s Plus WiFi problems

After getting installed iOS 13.2 I'm experiencing serious problems with WIFI on my iPhone 6s Plus. Cellular data/LTE works fine however Wifi is dropping down to zero.

iPhone 6s Plus, iOS 13

Posted on Oct 29, 2019 12:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2020 1:27 AM

iphone6s - latest updates to 13.3.1 - wifi issue since dec 2019 - speed checks show download speed is limited to .5 to 2mbs.


Switch off Bluetooth and Wifi is back to 30mbs.


Annoying as the car always wants to use bluetooth when it actually connects via wifi - wth.


Any fix sometime soon?

56 replies

Nov 20, 2019 12:52 AM in response to vladyslav208

Same here. Upgraded to 13.2.3 but of no use.

Called up my internet guy to check if this can work anyway but he also said no after working around and change 3 routers. He said your iPhone is putting load on WiFi because of this other devices’s speed is also affecting.

Internet should ping in 1-10 ms but once iPhone is connected it puts so much load that internet ping time increases to 400-1700 ms.

There is a serious issue with iPhone after updating but Apple has not heard us till now.

i called up technical support as well and even they are unaware of the problem 6s and 6s plus users are facing.

iPhone has become a brick after updating, no of my bank applications are working on wifi, other applications that uses internet takes too much time while loading and some times says says no internet.


Apple need to resolve this at the earliest or they will start loosing their customers.

Nov 2, 2019 10:31 AM in response to imehamax

This totally ridiculous

same problem that Apple can’t resolve

I connect to internet through cellular but CAN NOT connect to internet through my WiFi which shows connected. All other computers and iPhones that DID NOT apply any of these useless updates function on WiFi network

Apple has DEFINITELY LOST ITS APPEAL. My next phone definitely won’t be an Apple

where is the right update Apple !!!!!

Nov 2, 2019 11:03 AM in response to MMosier

Absolutely agree with you, friend! I spent with Apple customer support two days 1,5 hours each chat doing ridiculous things they were advising like: "please check if your Wifi is on" or "please check if you have correct date & time on the phone". I went trough all this procedure twice with them. Within working week, I had to do the following just to check if this bug disappears: I reboot my router to factory settings, I completely reinstalled iOS and tried to use as "new phone" and "restored from backup". I changed a lot of settings on a router and iPhone just to see if something can help. Altogether, after updating iOS 13.2 I've spent about 8 hours playing with my iPhone, router, MacBook ( I even tried to use MacBook as Access point and get Internet over Bluetooth). NOTHING - absolutely nothing helped me. And at the end of the day, after 2 sessions with Apple Support chat and doing remote diagnostics, they were unable to tell me the reason what's wrong and why I've lost WiFi connection accurate after (no, sorry , at the same time same second) as I've installed update to 13.2. What's sad is that after figuring out country I'm contacting from at this moment, they said they are not authorized to help me in this chat and advised me to contact official distributor in my country. Why? Why I need to spend my time and physically go to distributor which has nothing to do with iPhone purchased in USA? I'm using various Apple product since 2008 and this is the first time I'm really mad about the situation. No updated OS fixing bugs I guess for old models. And I wouldn't be surprised if official distributor might say you have to change your Wifi module now if you have 6S. Apple - we need your right feedback!

Nov 3, 2019 3:16 AM in response to vladyslav208

Same issue here - little or no internet connectivity on WiFi immediately after installing 13.2 on both an iPhone 8 Plus and an iPad mini 4. Cellular is fine but have no Internet connectivity via WiFi on either device even though signal strength is excellent. WiFi is working for other computers. I use a business access point at home so I also tried an old consumer 2.4GHz access point and saw the same issues. This is going to be a major problem.


I'm going to try some more stuff but I don't want to go as far as a full reset which I know is what the "Genius" Bar will want to do. If anyone finds a workaround or solution and can post it here, that would be most appreciated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13.2 iPhone 6s Plus WiFi problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.