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security questions

I forgot my security questions and can't change them. 

Shows me: We don't have enough information to reset your security questions. 

I tried to change it via email but it shows me the same thing. 

How can I access my account and change and update information, it refuses that


Posted on Oct 29, 2019 1:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2019 7:10 AM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  




From the article below. 

3 replies
Question marked as Top-ranking reply

Oct 29, 2019 7:10 AM in response to nmma

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  




From the article below. 

security questions

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