Bluetooth won't stay connected between MacBook Pro and Cricut Explore Air 2

I'm running Catalina on my 2017 Macboo Pro. I do connect the Cricut to the Macbook but the connection lasts only a few seconds. I've gone through all the steps to delete "corrupt" files etc, but still no luck. There are no issues with the Cricut connection to my iPhone. I've already contacted and chatted with a Cricut rep via chat and we cleared out the Bluetooth menu and reset my mouse and keyboard but still having the same issue with the Cricut Explore Air 2. Is there a fix?