USB Keyboard not working after sleep

I use my MacBook pro with the lid closed and two monitors. I have an external Mac USB keyboard, too. Before the Catalina upgrade, I was able to wake the computer using the external keyboard. Now, after I put the MacBook into Sleep then reconnect to my monitors & keyboard the keyboard does not work. The monitors work fine and the mouse can be used to wake the Mac. But the keyboard does not work until I perform a restart.


Any thoughts?

MacBook

Posted on Oct 30, 2019 10:01 AM

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Posted on Jan 28, 2020 5:18 PM

Brand new 2020 MBP 16" not working.


2 official Apple keyboards sadly not working. Detached everything and reboot, reinserted etc. All the USB ports work with other devices fine. The ONLY thing that worked for me was an SMC reset. What a royal PITA! Everything worked fine under Sierra, High Sierra etc. I have 6 Macs in my house so it is definitely something that got changed with Mojave and is continued over to Catalina.


Please help Apple!


DV


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61 replies

Feb 7, 2020 12:36 AM in response to cornflakecounter

Same problems roughly since Catalina upgrade :( Worked fine half a year before that.

Gmobi USB hub connected to Macbook Air 2019 ... EIZO monitor and USB mouse (tried several of them) connected to the hub. Mouse stops working 90% of times when I disconnect the hub.


Sometimes switching the hub to other USB-C port (have two of them) helps ... 20% of times. Restart helps 100% of times.


Very annoying ... have to go to meetings several times every day ... disconnect, reconnect, restart ... I'm starting to remember how I felt when I used to be Windows user :))


Apple ... it's been several months ... do something, please!

Mar 11, 2020 1:36 PM in response to cornflakecounter

I have 4 MacBook Air 13" Early 2015 laptops that are having an issue with the externally connected Apple Model A1243 keyboard and external mouse not functioning intermittently. All 4 laptops have recently updated to Catalina 10.15.3

Reseating the keyboard and mouse USB plugs does not get the keyboard or mouse to work.

After closing a number of applications and reseating the keyboard it did start working again.

Restarting the laptop also works to get the external mouse and keyboard to function as well.

Problem continues to come back.


Wireless mice are not affected


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USB Keyboard not working after sleep

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