IEEE xplore papers not Loading

Hello,


Since today evening, I am having trouble accessing the IEEE Xplore through Safari on my iPad pro (3rd gen.). Usually, I try to read the papers by selecting pdf option instead of downloading the papers on to my device. Everything was fine until today evening. When I click "pdf" option on IEEE xplore, the paper does not download fully. It just shows the first page of the document (attached image). I tried clearing the cookies, deleting history etc but none of it seems to work. Can anyone please tell me how to fix this problem ? I am temporarily using Chrome at the moment but I would like to switch back to Safari because of its ease of use.


Thank you for your time.

Posted on Oct 30, 2019 7:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2020 2:02 AM

In my case the "request desktop website" setting caused this behavior. It has to be disabled in the Safari settings to get the desired pdf view in ieeexplore.


Best

Gabriel

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IEEE xplore papers not Loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.