my iphone xr won’t do a software update

my phone won’t download the software update. it’s said update requesting ever since i got my phone which was 2 weeks ago, and i don’t know how to make it update.

iPhone XR, iOS 12

Posted on Oct 31, 2019 12:19 PM

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Posted on Oct 31, 2019 12:22 PM

For a WiFi update you need at least 50% battery power. From your image, you are below that. Have you tried to update through iTunes on your computer? See here for help too: https://support.apple.com/en-us/HT204204

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my iphone xr won’t do a software update

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