Can’t find update in the list of apps

Where do u find the update listing in the list of apps phone wheel won’t stop spinning and just says update requested

iPhone 7, iOS 12

Posted on Oct 31, 2019 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2019 4:37 PM

Hi vig1277,


Thank you for posting. If I understand correctly, you're running into some issues with an over-the-air update. This link has some helpful information: Get help with over-the-air iOS updates


It sounds like you might be trying to delete a downloaded update. You should it using the steps below:


"Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update."


If the troubleshooting steps in the link above don't help to resolve the issue after you delete the update, that's when you'll want to try to update with a computer: Update your iPhone, iPad, or iPod touch


Kind regards.

1 reply
Question marked as Top-ranking reply

Nov 5, 2019 4:37 PM in response to vig1277

Hi vig1277,


Thank you for posting. If I understand correctly, you're running into some issues with an over-the-air update. This link has some helpful information: Get help with over-the-air iOS updates


It sounds like you might be trying to delete a downloaded update. You should it using the steps below:


"Remove and download the update again

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update."


If the troubleshooting steps in the link above don't help to resolve the issue after you delete the update, that's when you'll want to try to update with a computer: Update your iPhone, iPad, or iPod touch


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t find update in the list of apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.