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An employee left but did not sign out of his Apple ID on his company iphone

I've started my new job las month and found one of the spare iPhones had an Apple ID that the user did not sign out of. I know I would need to go to the Apple Store to get this unlocked - just wanted to know what documents are needed (i.e. proof of purchase, etc) to get this done?

iPhone 8, iOS 12

Posted on Nov 1, 2019 6:54 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2019 6:57 AM

proof of purchase if you have it, and it needs to be from an authorized apple reseller.

Contact an Apple Store and see what they tell you. I've worked with companies that did not do due diligence before they handed these out so I'm sure Apple has seen it enough to get you pointed in the right direction

To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers

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Question marked as Top-ranking reply

Nov 1, 2019 6:57 AM in response to firezombie

proof of purchase if you have it, and it needs to be from an authorized apple reseller.

Contact an Apple Store and see what they tell you. I've worked with companies that did not do due diligence before they handed these out so I'm sure Apple has seen it enough to get you pointed in the right direction

To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers

An employee left but did not sign out of his Apple ID on his company iphone

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