Apple TV + not free?

About Apple TV+ - Apple Support

1. Turn on your new Apple device and sign in with your Apple ID.
2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
4. Tap Enjoy 1 Year Free.

You have to be the first user (by Apple ID) of that device.

You have to have bought it from Apple or an Apple Authorized Reseller.

Redeem your free year of Apple TV+ now.

Apple TV+ debuts on November 1. So your free one-year subscription can start on or after that. Here’s how to redeem it:

Turn on your new Apple device and sign in with your Apple ID.

Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.

Tap Enjoy 1 Year Free.

https://support.apple.com/en-us/HT210573

Launch the Apple TV app and in watch now, scroll down to the black thumbnail that says try it for free, click on that and it will pop up right away to confirm.

If it’s not there you can try on a desktop browser https://tv.apple.com, login to your Apple ID.

Or contact Apple Support

I bought a new MacBook Pro 2019 in 14 October, and not getting 1 year free Apple TV+ to..