iPhone 11 Signal Issue

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Level 1

16 points

iPhone 11 Signal Issue

My iPhone 11 will display 1 to 2 bars in an area that I know has full service (from my previous device). Once I toggle Airplane Mode on/off the phone will then display full signal. This happens many times a day, everyday.

I took it in to the Apple Store and they replaced the device. However the issue still remains through updates, resetting network settings, hard reset, and sim change. I constantly have to toggle Airplane mode to get a signal.

A family member has an 11 Pro Max on AT&T and experiences the same issue, albeit my 11 on TMobile is worse. WiFi has no issues.

iPhone 11

Posted on Nov 3, 2019 5:30 AM

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Answer 1

Top-ranking reply

jwostberg

Level 1

9 points

Dec 1, 2019 5:20 PM in response to arash267

I took it back to Geek Squad, and they sent it off to Apple. Impressively, I got it back in 2 days, Apple just sent a brand new device, and I have not had the issue since.

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Answer 2

Nov 6, 2019 10:52 AM in response to JakeBoston

Same issue here. I took it to Geek Squad last night, and they did all the reset, wipe software, all the things. It has however worked much better, probably better than when I got the phone. However, I have had the signal issue 2 times today already, and typically on a video. I have another GS appt tonight to see what is next.

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Answer 3

arash267

Level 1

9 points

Dec 1, 2019 5:18 PM in response to JakeBoston

Same here on Verizon iPhone 11 Pro. Signal drops from 4 bars to 1 all of a sudden, when checking wife’s phone (Verizon iPhone 11 Pro also) she has full bars. Thinking it’s a hardware issue than a software. Any thoughts or recommendations?

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iPhone 11 Signal Issue

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