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MacBook Pro screen goes full brightness

After upgrading to Catalina, MacBook Pro ups its screen brightness to max every time I connect an external monitor (any external monitor). Is there a solution? I am using manual brightness.

MacBook Pro with Touch Bar

Posted on Nov 3, 2019 10:53 AM

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Posted on Nov 7, 2019 2:35 PM

I usually do not restart MacOS unless I have an update or something. I connect and disconnect external monitors when needed. Even if I do not physically disconnect a monitor, but turn it off with a button and then turn back on again, the built-in monitor goes into full brightness. This was not the case with OS versions prior to Catalina and is clearly a bug. This is not critical bug and I can live with this. I am a Software Developer and I do this for a living. If Apple pays me to help localizing this bug fix this, I can spend time on this task. But otherwise - no worries.

114 replies

Dec 9, 2019 11:59 PM in response to Tophe666

Hey! I tried turn "automatically adjust brightness" off, didn't help. BTW for the last 4 days I did a lot, currently this bug is not appearing, fortunately for me ))

1st and main thing that I did is: set display profile to the same as built-in is using in my case is "Colour LCD" in system preferences - > Displays -> Colour tab

2nd - In Energy saver -> Power Adapter I have enabled only "Put hard disks to sleep"

Today I will enable all the rest in Energy saver back to default. I will update

Dec 23, 2019 9:56 PM in response to alekseyfromsan francisco

I also have my screen calibrated to a specific brightness and also an external monitor. Every time I come back to my computer it's up to 100%. I was accusing my children of messing with it until I realized it was happening when I hadn't let them use the computer. Now I'm realizing it happens every **** time my computer goes to sleep. I use my computer for photo editing so I absolutely never have my monitors turned up to max brightness. Aside from being unacceptable from a utilitarian standpoint it's also blinding.


Running Catalina on a late 2014 Mac mini and my main monitor is an LG UltraFine Display, side monitor is ASUS PB278 Display, both 27".

Jan 13, 2020 1:11 PM in response to hlr18

I'd been consistently having this issue of my two external LG 5K displays changing to max bright every time my MBP15 woke since ~October 2019 when I updated to Catalina.


I'm happy to report that the last ~3 days the issue has NOT happened. I followed my standard unchanged routine that previously was causing the issue 100% of the time but the last few days the issue has occurred 0% of the time. When I wake up the external displays have been at the same brightness I set them at the previous day prior to disconnecting and using my laptop away from my desk, and then reconnecting and waking.


I'm hopeful this means that Apple has fixed the bug! Time will tell.


I'm currently running Catalina 10.15.2. I've got this computer setup to automatically install updates and I'm not aware of a way in Catalina to view the history of updates so I can't tell if there was an OS patch that occurred around the time the display brightness issue resolved.


Hopefully other people are also seeing improved behavior?


Jan 13, 2020 5:57 PM in response to mountainman3520

What might help here is the following.


1) Reset SMS. Shut down Mac, then press all togerther Shift+Control+Option then Power button and keep it for at least 10 seconds.


2) Reset NVRAM. Shut down Mac, then press Option+Command, then 'P' and 'R' keys. Keep them pressed for at least 10 seconds.


3) Do a safe boot. Shut down Mac, then press Power and keep Shift button until the Mac starts to boot. Login into safe mode, then restart.


I am not sure what step specifically helps, but it looks like it's working better now.

Jan 16, 2020 6:32 PM in response to alekseyfromsan francisco

I just setup a new MacBookPro 16 (Catalina, of course). I run multiple displays for my photography business. I need this fixed ASAP as I run profiled displays (i1 Display Pro) for accurate colour and grey scale.


I have 12 days to consider a return. I hope this gets fixed by Apple soon, but there is no certainty as to if and when, so my multi thousand dollar purchase may as well go back until it IS fixed. I'm going to check here regularly as well as call support (today was my first day with the new Mac running on two displays (internal and LG 5G Ultrafine)



Jan 18, 2020 9:52 AM in response to alekseyfromsan francisco

As an FYI I packed it up and will be returning it to Apple tomorrow while I'm still in my 14 day new product return period. I suspect Apple will fix or repair this in time but I'm not going to wait around and hope. It's too annoying, and my old MacBook Pro doesn't do this. I did spend 2 hours or so with Apple level 2 tech support yesterday - they can't fix it and suggested a return/replacement. So refund tomorrow and wait to see what the resolution is. Pls post here if and when there is a true fix. Thanks!

Jan 18, 2020 11:55 AM in response to Mr Walker

Apple Support had me go through SMS and NVRAM resets but the problem persisted. This was no solution for me.


I could have lived with it only happening on restarts - then I could expect if and when it would occur and I don't restart more than once a day unless installing software. My issue was it reset Brightness not only on restart but on Wake from Sleep which means potentially multiple times per day.


I will emphasize that my 16" MacBook Pro is going back only because I am still in the 14 day no questions asked return period.

Catalina also affected my older 15" MacBook Pro with Brightness to 100% bug but only if I plug or unplug the external LG and restart. It's solid through the day. And it never did even this before Catalina.



MacBook Pro screen goes full brightness

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