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This is happening every single day - the iPhone 11 pro will lose data connection for all apps/services while the signal is showing full bars. Switching off and on cellular data or airplane mode won't fix.
The only way to bring back data connection is to restart iPhone or conduct a network reset (or system reset).
Anyone else experiencing the same issue?
Any solution to fix this?
Thanks!
iPhone 11 Pro
Hi judysings,
I did update the software to the latest 13.2.2, restarted the device, the Low Data Mode was not on, and reset the network settings.
However, the same issue still occur on my iPhone 11 pro on average daily basis.
Please advise.
Thank you!
Hi judysings,
I did update the software to the latest 13.2.2, restarted the device, the Low Data Mode was not on, and reset the network settings.
However, the same issue still occur on my iPhone 11 pro on average daily basis.
Please advise.
Thank you!
Some updates here:
I reached out to the Apple Support and received a replacement phone. I updated the iOS to the latest version, restore the phone through iTunes and set it as a new phone.
However, the same issue happened the second day I activated the replacement phone.
Now I am thinking this is an iOS issue (unless both phones had same defectives).
As for the carrier side, I've changed the SIM card and the issue stayed the same before and after the sim card change.
Pleases advise for the next step as this is really annoying (data randomly dropped without knowing and have to restart the phone every day )...
Hi dongwenxuan,
Based on the information you've provided, I think contacting Apple Support may be the best way to troubleshoot this issue.
Take care.
Good evening dongwenxuan,
Welcome to the Apple Support Communities!
I understand you are having issues with the cellular data connection on your iPhone 11 Pro. Are you having any issues with making or receiving phone calls? Here are a few additional troubleshooting steps you can try:
Update your iPhone, iPad, or iPod touch
Update your carrier settings on your iPhone or iPad
Please reply to this thread if the issue persists after trying the steps above, and I'll do my best to help you with this!
Take care.
No Data Connection While Signal Full Bars - iPhone 11 Pro
