Unlock animation freezes
Unlock animation freezes
Phone unlock animation freezes.
iPhone 7, iOS 13
Unlock animation freezes
Phone unlock animation freezes.
iPhone 7, iOS 13
Thanks for getting back to us, Pharma_first. Since you've tried those steps several times, I'd like you to restore your iPhone to factory settings then.
How to back up your iPhone, iPad, and iPod touch -- If you didn't do this previously, be sure to have a fresh backup.
Restore your iPhone, iPad, or iPod to factory settings -- These are the steps to return your phone to factory settings. The first time through, set up your iPhone as a new iPhone, but feel free to sign into iCloud, iTunes and App Store. Once your phone is back to the Home screen, see if lock-screen animation works as expected.
Get back to us when you're able.
Cheers!
Thanks for getting back to us, Pharma_first. Since you've tried those steps several times, I'd like you to restore your iPhone to factory settings then.
How to back up your iPhone, iPad, and iPod touch -- If you didn't do this previously, be sure to have a fresh backup.
Restore your iPhone, iPad, or iPod to factory settings -- These are the steps to return your phone to factory settings. The first time through, set up your iPhone as a new iPhone, but feel free to sign into iCloud, iTunes and App Store. Once your phone is back to the Home screen, see if lock-screen animation works as expected.
Get back to us when you're able.
Cheers!
Hi there, Pharma_first.
I see that the animation you see while unlocking your Phone stops responding, and I'm glad to help.
Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, see if the unlock animation continues smoothly.
How to back up your iPhone, iPad, and iPod touch -- If the animation still lags, please be sure to have a fresh backup to keep your personal information safe.
Update your iPhone, iPad, or iPod touch -- Since the issue remains, make sure your iPhone is up-to-date.
Let me know how that goes, and take care!
Thanks again, Pharma_first. Since you're still having the issue, it's time to contact Apple Support.
Apple - Support - Product Selection — After selecting this link, choose System Performance > Application or system is unresponsive. Then select how you'd like to start the conversation.
Enjoy your day!
did not help, already done many times
did not help :(
933c9872-9b75-4a50-89da-7f307708d106
Unlock animation freezes