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Hey Siri not working when google maps is directing

With the upgrade to IOS 13, Siri does not respond any time that Google Maps is actively showing directions. In contrast, Siri does respond to Hey Siri when Apple Maps is giving directions.

This change dramatically reduces the ability to operate hands-free while driving and using directions from Google Maps.

Is this change a mistake or a permanent change?


iPhone 11

Posted on Nov 4, 2019 9:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2019 9:22 AM

Hello, SVRoger.


Thank you for using Apple Support Communities.


I understand that Hey Siri isn't working when currently using Maps or Google Maps for directions. I'd like to help. Just to check, does Hey Siri work without Maps and are you letting Siri finish speaking in Maps before saying the phrase? I would also go through these steps when Hey Siri isn't working: If Siri or "Hey Siri" isn't working


Keep me updated.


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 9, 2019 9:22 AM in response to SVRoger

Hello, SVRoger.


Thank you for using Apple Support Communities.


I understand that Hey Siri isn't working when currently using Maps or Google Maps for directions. I'd like to help. Just to check, does Hey Siri work without Maps and are you letting Siri finish speaking in Maps before saying the phrase? I would also go through these steps when Hey Siri isn't working: If Siri or "Hey Siri" isn't working


Keep me updated.


Cheers!

Hey Siri not working when google maps is directing

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