Screenshot gets stuck since last version of OS X and is still broken in Catalina

Right now while writing this there is a white square where the screenshot was suppose to have been taken and the rest of the screen faded. The screenshot never gets made and I have to restart to clear the problem. I would love to send a screenshot but uhhhhh....cant due to the program not re-opening.


Please help,

Russell

iMac Line (2012 and Later)

Posted on Nov 5, 2019 10:41 AM

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Posted on Nov 5, 2019 10:50 AM

Do not call that number that Alica224 posted. SCAM. You are supported here by fellow users.


When you get that white residual square after screen shot, just press the escape key to dismiss it, or on the left end of the Screen Shot panel, there is a circle-x — click that.


Before you capture a Screen Shot, click on its Options menu and choose the destination of the capture. Typically, this is the Desktop.

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Nov 5, 2019 10:50 AM in response to Betazero

Do not call that number that Alica224 posted. SCAM. You are supported here by fellow users.


When you get that white residual square after screen shot, just press the escape key to dismiss it, or on the left end of the Screen Shot panel, there is a circle-x — click that.


Before you capture a Screen Shot, click on its Options menu and choose the destination of the capture. Typically, this is the Desktop.

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Nov 5, 2019 2:41 PM in response to VikingOSX

Nope. It is set to Desktop and there is no circle with an X. Once I hit return to capture the screen, the program crashes and I am stuck in the dark except the capture part. Esc key does nothing. There is no program open to escape even from. I also cant re-open the program.


I will try making a new user I guess

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Screenshot gets stuck since last version of OS X and is still broken in Catalina

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