Strange Things
My Phone continues to pause and resume music and videos and skip songs on Spotify and turn on Siri randomly
how do I fix this?
iPhone XR
this could be the ghost touch bug, update you iphone and this should be fixed :)
2 replies
User profile for user:
sterling r
User level:
Community Specialist
Hi gibbyY,
Welcome to Apple Support Communities. I understand that you're having trouble with music and videos pausing or resuming unexpectedly, songs are being skipped in Spotify, and Siri is activating without being prompted. I can see why you'd reach out about this behavior; I'd like to help. First, I'd recommend using this resource to troubleshoot the apps you're having trouble with playback in: If an app unexpectedly quits, stops responding, or won’t open
I'd also recommend using these steps for Siri:
- Tap Settings > Siri & Search
- Disable "Listen for Hey Siri," "Press Side Button for Siri," and "Allow Siri When Locked"
- Restart your iPhone
- Set up Siri again and take some time to test for the behavior.
If you continue to have trouble, please provide the following details:
Which iOS version is installed on your iPhone?
Do you notice if the issues with audio and video playback occur on a specific Wi-Fi network or when using cellular data?
Did this behavior begin after updating or making any changes to the Settings on your device?
Best Regards.
Strange Things