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Memoji won’t work!

I have an iPad Air 2 and it’s on the latest update but for some reason Memoji won’t show up in the app bar in iMessage and I can’t download it.

iPad Air 2, iOS 13

Posted on Nov 5, 2019 5:34 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2019 5:46 PM

Your iPad does not support Memoji.


iPhone and iPad models that support Face ID, Animoji, and Memoji - Apple Support

5 replies

Nov 5, 2019 6:39 PM in response to Ali-Tyler

Memoji and Animoji Stickers, for iPads that can run iPadOS, requires an iPad that has an A9 CPU or greater.

The iPad Air 2 and iPad Mini 4 models ONLY have A8X and A8 CPUs, respectively, and are ineligible from getting the Memoji Sticker feature of iPadOS.


For very good, third party Memoji apps for yout iPad model, I recommend either Emoji Me or Your Avatar Creator.


My Memoji that I use here in these Apple product support communities was created by Emoji Me and modified using

Pixelmator for iOS.



Good Luck to You!


Memoji won’t work!

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