Apple TV app navigation fail

Question

flakarek Author

Level 1

8 points

Apple TV app navigation fail

Hi, I'm writing to bring your attention to in app navigation.

I find it unusable, unintuitive and very unstable.

Errors / Bugs - On MacOS app pops up with an error during every episode I watch (-2114).
Interface - It is impossible to navigate without using apple mouse or a trackpad. To scroll episodes you need a touch device. There are arrow indicators showing more content but they can not be clicked. App doesn't encourage to watching another episode, after each episode it kicks me out to menu and I have to find another episode manually.
Confusing - Having all the content mixed up together makes it unclear what I'm paying for and what is extra. Most of the content is provided by different companies. I couldn't find a way of navigating through the Apple TV+ content only
Tabs - Watch Now offers completely different navigation style to other tabs ex. Movies.
Info - show and movie info/description is ver poor.

How come this app passed to the store and customers?

iMac 27" 5K, 10.15

Posted on Nov 5, 2019 11:11 PM

Reply

Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,118 points

Nov 5, 2019 11:54 PM in response to flakarek

This is a user-to-user support forum. To give feedback to Apple, please use the designated form: https://www.apple.com/feedback/appletv.html

or select from one of the other feedback categories: https://www.apple.com/feedback/

Reply

Answer 2

Nov 9, 2019 4:12 AM in response to flakarek

I know, there are only 68 feedback options listed, so pick the one that seems to be best fit, and go with that. I suggest Apple TV, or alternatively macOS. The comments will be read by a human, so any mismatch will be understood if your Comments description is clear.