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There’s a problem with receiving sound on the games

I’m not getting sound on the games That I am downloading on my new phone iPhone 11 I was instructed to delete the app and download it on Apple which I did and I’m still having the same problem

iPhone 11

Posted on Nov 6, 2019 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2019 9:43 AM

Hi Ronald jw,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the iPhone is not playing any sound. I would recommend you use this article to help troubleshoot the issue.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Nov 11, 2019 9:43 AM in response to Ronald jw

Hi Ronald jw,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the iPhone is not playing any sound. I would recommend you use this article to help troubleshoot the issue.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

There’s a problem with receiving sound on the games

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