Stutter issue (please pay attention to this issue)

Hi Guys


I don't know why Apple doesn't fix stutter issue in iPhone XS/XS Max and even Pro/Pro Max. Scrolling and animation stutter happens in all of new iPhones. It's in whole of UI like opening or closing apps animation or scrolling in lots of apps. it's intermittent issue and happens rarely, but it's very annoying me. I saw lots of videos about iOS updates in YouTube and it's good to know I could see stutter in YouTubers's iPhones too.


for some users, maybe It's hard to see stutter, because it happens rarely. but to those who can not see the stutter, please go to Setting> Privacy> Analytics & Improvement> Analytics Data and then open

a error file that has lot's of text and you can scroll it (like

JetsamEvent). for the first time, scroll the page and you see the

scrolling stutter. remember that this scrolling stutter just happen for

the first time of scrolling which got a little better as scrolled back.


I don't mean stutter just happens in Analytics Data files. It happens whole of UI, but in those file you can easily see this issue on XS/XS Max and Pro/Pro Max. I checked my iPhone 7 and even iPhone 5. they are still smooth.


iPhone XS Max, iOS 13

Posted on Nov 7, 2019 7:03 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2020 3:03 PM

Well, i have some sad news, but some happy news too!



Just went to the Apple Store, and showed this and other forums related to the Stutter problem on iPhone Xs Max, and the true is that THEY DONT CARE about it, and THEY DONT CHECK THIS THING, people here complain about lots of problem, waiting on a solution from Apple, and the truth is APPLE WILL NEVER FIX ANYTHING in iOS based in this forum



I've recorded some screens of the stutter happening, showed in the Apple Repair Center, they did LOTS of tests, did these tests about 5 times, its really annoying, but i did, and the system didnt noticed ANYTHING wrong, but the problem was there...



They've called some kind os "Specialist" in Apple products, which told me it was my 4G "data" was slow and thats was the cause of my problem. LOL



Then, they called another guy, which was very smart and a bit "nerd", we've tested some apps and he saw that my phone was with this problem, then, fastly he got a new one, and gave me to try....the new one is working perfectly, there's no stutter anymore!



I Would like to encourage you guys, go and solve your problem, this thing here wont help, Apple doesnt fix anything based in these infos here



Thanks for your help and friendship here!


We'll always be a family, the Stutter family! lol :D

322 replies

Dec 11, 2019 7:44 AM in response to HTohidlou

It's about four weeks I got my new iPhone 11 PRO and looks slower than my "old" X. It really ****** me off. I spent a lot of hours searching for solution but nothing helped. Whenever you read a text, book, comments... whatever... you can be sure there is going to be a lag, freeze or someting like that. It happens always once per page. You never know when it happens but you can be sure it happens and it's really annoying. What am I supposed to do to find a help? That phone is more expensive than my computer and yet it keeps stuttering like ****.

Apr 27, 2020 7:18 AM in response to HTohidlou

Interesting. The woman from Apple Support told me that if the problem still happens after DFU, it’s not a software fault lol

how it’s possible that they’re still ignore that problem if it’s a software? A lot of elements on UI isn’t as smooth as it should. Hope you’re right that it’s software, but I’m more pessimistic about it because I suppose it may be connected with hardware

Apr 28, 2020 6:24 AM in response to HTohidlou

All of the things that you’ve mentioned working absolutely the same for me! Also I would add Pinterest to the list of apps which works smoothly. The situation is really specific and weird. I’m glad to see that I’m not the only one with this problem. I’ve texted to Craig Federughi about that and they’ve checked my logs... The situation is really disappoint to me as a long time Apple user

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Stutter issue (please pay attention to this issue)

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