Can't change my location / region on Appstore

Hallo.


I have tried many times to change the location from the App Store on iPhone but it crashes after I enter my data or It gives me an error that My credit card is not valid in Germany although It is issued in Germany By N26 Bank (german Bank). I have been more than a month now in Germany (and going to stay for a while) and can't download App related to the German Appstore! 


I have iPhone 8 Plus with the updated software (IOS 13.1.2)


Thanks in advance

iPhone 8 Plus, iOS 13

Posted on Nov 10, 2019 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2019 3:50 PM

Hello _Max_Dola_,


Welcome to the Apple Support Communities. From what I understand, you're unable to change your location due to the credit card not being valid. I'll do what I can to help.


Here are some suggestions:


If you're still having issues, reach out to the iTunes Store team: Get Support


Take care.

2 replies
Question marked as Top-ranking reply

Nov 13, 2019 3:50 PM in response to _Max_Dola_

Hello _Max_Dola_,


Welcome to the Apple Support Communities. From what I understand, you're unable to change your location due to the credit card not being valid. I'll do what I can to help.


Here are some suggestions:


If you're still having issues, reach out to the iTunes Store team: Get Support


Take care.

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Can't change my location / region on Appstore

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