itunes login not work

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Brunooon Author

Level 1

20 points

itunes login not work

Hello APPLE,

# your last update on "catalina" without control disk space "damaged my whole os"(!!!)

# so I have to run "recovery mode" clean disk

# run install catalina what show me only from network 3hours

# after that show me some partition issue

# I have to remove all partitions

# then reinstall again and that show me "download yosemite" !!!!! 7hours !!! *** OK I'll wait

# with install I cannot login - OK I login later - another 1hour

after install I cannot login to itunes !!!! everywhere it's OK - on web, on iphone, even in icloud preferences - but no with this yosemite itunes - I cannot download catalina

changing password not work

call to support not work because you want allow that on device - that I canooooot because iPhone6 don't have VoLTE omg so I cannot

I tried download image directly and that show "damaged" - probably that's only updates

https://support.apple.com/downloads/macos

Q pls how can I install CATALINA so I can have all that features what I'm used to ?

Bruno

MacBook Pro 13", OS X 10.10

Posted on Nov 10, 2019 7:59 AM

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Answer 1

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Brunooon Author

Level 1

20 points

Nov 14, 2019 6:37 PM in response to Brunooon

coincidentally I created a new "icloud account" for client - so I use it and it worked - obviously that 2FA in lower version macos is not correctly implemented - so solution is

# create a new account without 2FA

# then login with it to itunes

# and download update

WARNING! after that there is some issue with login to icloud because there is "user: null" lol - so don't turn on "FileVault encryption" in wizard and have patience with X times repeated login to icloud

maybe help someone - or maybe ^apple improve itself

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Answer 2

Brunooon Author

Level 1

20 points

Nov 10, 2019 10:54 AM in response to Brunooon

if I follow that "verification code" and put there "2step auth code from iphone"

then I get messsage that cannot be proceseed before "password change" - I do that and carousel begins omg

also - if I put wrong password I get properly feedback - so in password is no issue

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