You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

signature selection option greyed out

When I go to preferences, the signature option block is greyed out. Also greyed out when selecting the option in an email. How do I access the signature options?

Mac mini, macOS 10.14

Posted on Nov 10, 2019 1:11 PM

Reply
10 replies

Nov 10, 2019 2:48 PM in response to Tabkid

Tabkid wrote:

When I go to preferences, the signature option block is greyed out. Also greyed out when selecting the option in an email. How do I access the signature options?


Mail.app>Preferences>Signatures


Do you see any signatures there in All Signatures?


If so manuallly drag them to them to the Account you wan to use them in.




In this example I have 5 signature s and have dragged 4 to my dominate account.






Nov 11, 2019 7:44 AM in response to Tabkid

Quit mail.


Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail


Highlight all the contents in this folder

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.


You can close the Finder window.

The next step will be to restart the Mac and test


After the computer is restarted, open the Mail Preferences to see if Signatures opens properly.

signature selection option greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.