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Apple TV won't turn on my tv

apple tv wont turn off or on my tv and my tv supports HDMI-CEC. Please help me.

Apple TV 4K, 13

Posted on Nov 10, 2019 2:11 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2019 2:23 PM

HDMI-CEC has to be supported and turned on, on both devices.

For the Apple TV, that settings is as described on: Control your TV or receiver with your Apple TV Remote - Apple Support

Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On|Off

7 replies

Nov 10, 2019 2:17 PM in response to Sami_Almo

Make sure you have enabled CEC on your TV and within Apple TV settings - remotes and devices. If it persists then see below.


HDMI CEC is determined by the TV and each manufacturer has it's own implementation of the protocol. You would need to consult your manual, check if the TV has any further firmware updates and contact the manufacturer if necessary.

Apple TV won't turn on my tv

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