You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Your account is disabled in App Store and iTunes

Hello,


I can't download any new updates for my apps because it says that my account is disabled in App Store and iTunes and I can't figure out how to fix it.


Can anyone help?

iPhone XR, iOS 13

Posted on Nov 10, 2019 11:37 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2019 12:28 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply
Question marked as Top-ranking reply

Nov 11, 2019 12:28 AM in response to stjepan163

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Your account is disabled in App Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.