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I am trying to upgrade my iCloud storage but I keep on getting the following message “an unknown error has occurred”. Can anybody help?

I am trying to upgrade my iCloud storage but I keep getting the following message:

” an unknown error has occurred”.

Can anyone help?

Posted on Nov 11, 2019 6:05 AM

Reply
1 reply

Nov 14, 2019 12:28 PM in response to jacqui4114

Hello jacqui4114,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to get more iCloud storage as you get an error. To help with this, please make sure you're following the steps in this Apple resource, test on a different network, and then contact Apple if you need any further assistance.



Buy more iCloud storage

Contact Apple Support 



Cheers!

I am trying to upgrade my iCloud storage but I keep on getting the following message “an unknown error has occurred”. Can anybody help?

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