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iPhone11 keyboard problem; intermittently, I could not type the letter i or k, or number 8

I have an iphone 11 that I purchased at the end of September, 2 weeks later, intermittently, I could not type the letter i or k, or number 8, now it is like that all the time. What should be done?


[Re-Titled by Moderator]

iPhone 11

Posted on Nov 11, 2019 7:05 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2019 7:13 AM

Are you using a screen protector? if yes, I would try to remove it, and test your keyboard.

Shouldn't be this case, since your device is brand new and still covered by warranty, I would have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

3 replies

iPhone11 keyboard problem; intermittently, I could not type the letter i or k, or number 8

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