"sign in to complete purchase" alert

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Level 1

8 points

"sign in to complete purchase" alert

How do I stop my apple watch from constantly giving me a "sign in to complete purchase" alert when I didn't purchase anything (several times an hour).

Apple Watch Edition

Posted on Nov 11, 2019 9:03 AM

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Answer 1

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artphiffer Author

Level 1

8 points

Nov 11, 2019 11:02 AM in response to Community User

Fieryjack, thanks for the suggestions. I tried both of those. I then called apple support for help. It turns out that some of my apps originated from an iCloud account that I hardly ever use. It was trying to get me to sign into that account (maybe to update an app?). I had to erase and reinstall everything on the watch to solve the problem and to let my watch know that the other account was not to be used. I was pleasantly surprised by the patient help that I received from the support person. Hopefully the problem is solved.

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Answer 2

Nov 11, 2019 9:47 AM in response to artphiffer

Another solution if the first one doesn't work.;

Open your Apple Watch app on your phone and go to “My Watch”

Go to Settings/General & turn off Automatic App Install.

Now go back to “My Watch” and scroll to the bottom to see “Available Apps”.

Any apps you see that are trying to install are the culprits causing the notifications!

Delete those apps from your phone, and if necessary reinstall them with your Apple ID used currently.

Turn Automatic App Install back on if necessary.

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Answer 3

julieda

Level 7

32,030 points

Nov 11, 2019 9:09 AM in response to artphiffer

Reset your Watch by pressing i the crown and side button until you see the Apple logo, then release both.

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Answer 4

Nov 11, 2019 9:33 AM in response to artphiffer

Sign out and back in again on your phone,this tells the watch that you're signed in and the alert should stop.

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"sign in to complete purchase" alert

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