You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

imac won't boot

I have an older iMac 21" and it stopped booting for some reason. I keep it up to date with software updates. When booting up it shows the progress screen, which never finishes, then goes to sleep. Any ideas how to recover?

Posted on Nov 11, 2019 10:38 AM

Top-ranking reply

den.thed

Level 10

82,594 points

Posted on Nov 11, 2019 11:07 AM

See if it will startup in Safe Mode, as per > Use safe mode to isolate issues with your Mac - Apple Support

and see if it will startup normally.

If not, follow the instructions at > If your Mac doesn't turn on or start up - Apple Support

Now if your Mac still does not startup, contact your local Apple Store or Apple Authorized Service Provider

and schedule a service appointment.

View in context

imac won't boot

Similar questions