You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There is a billing problem with a family member's previous purchase

iPhone XR

Posted on Nov 11, 2019 12:10 PM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Nov 11, 2019 12:52 PM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

View in context

There is a billing problem with a family member's previous purchase

Similar questions