Debraellen Author

Level 1

4 points

my iphone X is frozen and won't let me shut down. I am unable to swipe the screen away as well.

my iphone X is frozen and won't let me shut down. I am unable to swipe the screen away as well.

iPhone X

Posted on Nov 11, 2019 12:25 PM

Reply

Top-ranking reply

Community+ 2025

Level 10

198,468 points

Posted on Nov 11, 2019 1:37 PM

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

Similar questions

my iPhone X frozen on shut off screen I can't shut off my iPhoneX, although tried press/release volume up button, and press/release volume down button, then press+hold side button for long time, didn't work? The screen is frozen now.
944 5
my iPhone 11 screen is frozen and won't shut off i tried to shut my iphone 11 done but it is frozen and the "slide to power off" button doesn't work
2242 3
Frozen unable to shut off Iphone 11 pro unable to shut down screen is not reacting to touch
1172 6

1 reply

Top-ranking reply

Community+ 2025

Level 10

198,468 points

Nov 11, 2019 1:37 PM in response to Debraellen

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone X is frozen and won't let me shut down. I am unable to swipe the screen away as well.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up