You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone X frozen on shut off screen

I can't shut off my iPhoneX, although tried press/release volume up button, and press/release volume down button, then press+hold side button for long time, didn't work? The screen is frozen now.

Posted on Jun 10, 2021 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 7:01 PM

Sorry it didn't work. Maybe it is time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

5 replies

my iPhone X frozen on shut off screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.