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RusDelong Author

Level 1

4 points

Can not log in to Apple TV app

Hi!

after changing the Apple ID can not log in to Apple TV and Apple music. I put Apple id and password but nothing happens. Where is the problem? Thank you

Posted on Nov 12, 2019 4:25 AM

Top-ranking reply

Eric Root

Level 10

684,627 points

Posted on Nov 12, 2019 5:47 AM

Did you change the existing ID to a new email address or create a new ID? If you created a new ID, you need a new subscription.

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support

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Can not log in to Apple TV app

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