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I am unable to download apps

I am unable to download apps. It tells me that it can not process payment. How would I fix that




​[Re-Titled by Moderator]

iPhone 8 Plus, iOS 13

Posted on Nov 12, 2019 6:44 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2019 6:47 AM

See if these provide useful information.


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


Payment methods you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631


If your payment method is declined in the App Store or iTunes Store [or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005


If not, try contacting Apple and ask them what the problem is:


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Nov 12, 2019 6:47 AM in response to Dapinzon08

See if these provide useful information.


Change or remove your payment information from your iTunes Store account (Apple ID) - https://support.apple.com/HT201266


Payment methods you can use in the iTunes Store, App Store, and iBooks Store - https://support.apple.com/HT202631


If your payment method is declined in the App Store or iTunes Store [or you have a billing issue with a previous purchase in the iTunes Store] - https://support.apple.com/HT203005


If not, try contacting Apple and ask them what the problem is:


This is the most direct method to contact Apple for media/app/iCloud store support:

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Use this method to get telephone support:

Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

I am unable to download apps

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