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iPhone 11 Pro: Photos are low-resolution. Why?

iPhone 11 Pro, new.


The photos are low resolution. Both on the phone and in the cloud.


The videos are high-resolution, but the photos are not.

iPhone 11 Pro, iOS 13

Posted on Nov 12, 2019 8:03 AM

Reply
1 reply

Nov 15, 2019 11:35 AM in response to blc@ucsc.edu

Hey there blc@ucsc.edu,


Thanks for reaching out to Apple Support Communities. I understand the photos you’re taking with your new iPhone 11 Pro are not looking like you expect. I’ll be happy to help with this.


Go through the steps in this link for ways to identify what’s causing this and how to resolve:


If the camera on your iPhone, iPad, or iPod touch isn't working


Let me know if this helps.

iPhone 11 Pro: Photos are low-resolution. Why?

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