pointer disappearing in macbook pro

Hi there, my pointer keeps disappearing suddenly while working.


I use trackpad primarily, pls fix it soon


Thanks

Anchan

MacBook Pro 13", macOS 10.14

Posted on Nov 13, 2019 8:48 AM

Reply
1 reply

Nov 16, 2019 11:49 AM in response to anchana248

Hello anchana248,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with the cursor on your MacBook Pro disappearing unexpectedly. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



How to test an issue in another user account on your Mac



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again, and also check your cursor settings in Accessibilities in System Preferences.



Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode

Change Cursor preferences for accessibility on Mac



Cheers!

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pointer disappearing in macbook pro

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