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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi everyone.
I just wiped my iMac clean as I regularly do. I'm a power user/dev, and I like it like that ;)
Today, after reinstalling everything, I tried to login to Apple Music using Music app, I either get this message:
Or, if I login using "Account" > "Sign in...", nothing happens: I type my password, click "Ok", the box dissapears and...nothing.
I tried rebooting my computer, it didn't help
iMac 27", macOS 10.15
Hi deadbird,
It sounds like you're having trouble with the Music app, and I want to help.
Try testing Music in another user account:
Set up users, guests, and groups on Mac - Apple Support
If Music is not behaving correctly in another user account, you may need to reinstall macOS to repair the Music app:
How to reinstall macOS from macOS Recovery - Apple Support
Good luck.
Thanks for using the Apple Support Communities.
Cannot login to Apple Music
