Cannot login to Apple Music

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Level 1

4 points

Hi everyone.

I just wiped my iMac clean as I regularly do. I'm a power user/dev, and I like it like that ;)

Today, after reinstalling everything, I tried to login to Apple Music using Music app, I either get this message:

Or, if I login using "Account" > "Sign in...", nothing happens: I type my password, click "Ok", the box dissapears and...nothing.

I tried rebooting my computer, it didn't help

iMac 27", macOS 10.15

Posted on Nov 13, 2019 12:59 PM

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Answer 1

Community Specialist

Hi deadbird,

It sounds like you're having trouble with the Music app, and I want to help.

Try testing Music in another user account:

If Music is not behaving correctly in another user account, you may need to reinstall macOS to repair the Music app:

Good luck.

Thanks for using the Apple Support Communities.

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